December 16, 2011
The Injury Control Council of Western Australia have published a report titled "Drink or Drunk: Why do staff at licensed premises continue to serve patrons to intoxication despite current laws and interventions?" The research involved interviews and focus groups with people who work in licensed premises, to determine their views on responsible service of alcohol and the barriers experienced when trying to implement this. The report found that the server behaviour was influenced by fear of confrontation with intoxicated patrons, and management's level of support around decisions to refuse service.
This initiative is funded by the Queensland Government.